Rating4.7

Independent Review Analysis by casino experts at Slotsource

    Pros

  • Amazing mobile app
  • Excellent software partners
  • Simplistic layout

    Cons

  • Overall library of games is a little shallow

Deposit and Withdrawal Options

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About PlaySugarHouse Casino

Owned and operated by Rush Street Interactive, PlaySugarHouse online casino was first brought online in the state of New Jersey and has since expanded. In 2019, Rush Street Interactive was named the Mobile Operator of the Year by EGR North America.

PlaySugarHouse has a physical presence in Pennsylvania, where it is located on the Delaware Riverfront in Philadelphia, and employs over 1,600 people. Let’s see how the Chicago-based Rush Street Interactive has done when it comes to online slots at PlaySugarHouse.

game variety

game quality

user experience

bonuses

slots

  • Slot game providers and software

    On the PlaySugarHouse site, there is an option to filter games by game studios. PlaySugarHouse has deployed NetEnt, IGT and Everi to bring its games to its users. These three companies are highly reputable in the industry and work with major casinos all over the United States.

  • User Experience

    PlaySugarHouse is a fairly simply site to navigate and has a plain blue-and-white background, and despite a simplistic interface gets the job done.

    At the top of the page, there are links to things such as the promotions page, rewards, help center and the PlaySugarHouse sportsbook. Below the main graphics in the middle of the page advertising games and other offers, you'll find the games.

    Here, there is a search option if you want to find a particular title, and filters for game studio, the type of games and a sort option that includes the number of paylines and minimums to cover bets, among other search criteria.

    Once you click on slot games, they are sorted in rows of four with the jackpot game, Divine Fortune, being the first one.

    The games at PlaySugarHouse load with ease and navigating the page is an easy task. None of the graphics on the page lag, which is nice because sometimes graphics can slow pages down.

  • PlaySugarHouse Casino's Mobile Experience

    PlaySugarHouse is available for both Android and iOS users. The mobile app version of PlaySugarHouse is quite similar to the desktop platform in presentation, layout and functionality. The games are displayed similarly and there are still the options for searching and filtering games

    At the bottom of the app, there is the jackpot slot, Divine Fortune, listed. This is more than likely there to encourage users to play that slot in particular.

    In the upper-left of the app is a drop-down menu that has links to options such as the casino, sportsbook, promotions page, rewards and help center & all of the options that are at the top of the page on the desktop version.

    As far as how the games function, they are flawless. PlaySugarHouse has it down when it comes to software.

  • Slot game selection

    PlaySugarHouse doesn't have the largest slot library with just 56 titles, but there are some popular ones, including the following:

    • Hotline
    • The Wild Life
    • Cats
    • Double Diamond
    • Guns N’ Roses
    • Triple Diamond
    • Cleopatra
    • Siberian Storm
    • White Orchid
    • Dead or Alive
    • Motorhead
    • Gonzo’s Quest

    Titles such as Guns N’ Roses, Cleopatra and Dead or Alive are just a few popular titles at other online casinos.

  • Does the casino offer progressive jackpot slots

    PlaySugarHouse offers just one progressive jackpot slot: Divine Fortune. This is the featured game across the casino, with the jackpot at the time of this writing being more than $61k.

  • Can players demo the slot games for free

    Yes. After creating an account at PlaySugarHouse, most titles are able to be demoed.

  • Deposit and withdrawal options

    Deposit Methods

    • ACH/echeck
    • Cash Cage at retail location affiliated with PlaySugarHouse
    • PayNearMe: Cash deposit done at retailer such as 7-Eleven
    • Credit/Debit Card
    • SugarHouse Play+ Card: Reloadable card given by PlaySugarHouse

    Withdrawal Methods

    • Cash Cage at retail location affiliated with PlaySugarHouse
    • PlaySugarHouse Play+ Card
    • Check by Mail
    • ACH/echeck
  • Exclusive slot bonuses and promotions

    Currently, there are no promotional offerings catered to slot games. There is, however, a deposit match welcome bonus.

    Using the promo code 250MATCH players will get a 100 percent match of up to $250 at PlaySugarHouse. In order to access these funds, players must complete a 1x playthrough.

  • VIP & Loyalty Programs

    There is a rewards program at PlaySugarHouse: The iRush Rewards.

    In total, there are 10 tiers, plus an elite tier. Of course, each rank you ascend, the more bonuses you get, such as bonus store access, expedited withdrawals, birthday gifts and even dining events

    You earn progress toward ranking up by playing games at PlaySugarHouse.

  • Customer Support & Security

    At the top of the page there is a link to the Help Center. Once there, there is a series of FAQ options. In the bottom-left of the page is a support button that brings you to the live chat. Also, on the main Help Center page, to the right, there are links to the email support as well as a secondary link to the live chat. These services are available from 9:30 a.m. - 2 a.m. Eastern time.

    When it comes to security, PlaySugarHouse has safeguards and systems in place to protect customer data. Without these systems in place, PlaySugarHouse would not be allowed to operate, as states require online casinos to pass rigorous tests and force protocols which include being able to keep sensitive data safe.

  • Responsible Gambling

    Through the Help Center FAQ, there is an entire section dedicated to Responsible Gaming. There, PlaySugarHouse has links and contact information to various charities and organizations to help users that need it. There is also a list of things PlaySugarHouse can do, such as providing systems for users to set limits on spending, session times, deposits and even losses. Also, you can set a self-exclusion period to take an extended time away from PlaySugarHouse. Having such a comprehensive section distinguishes the site different from other online casinos and underscores how seriously PlaySugarHouse takes this issue.

  • Conclusion

    While there may not be hundreds of slot titles that we are accustomed to seeing at online casinos, PlaySugarHouse still does an excellent job of giving users another place to play slot games. With a fantastic mobile app, a generous welcome offer and just the overall simplicity of navigating the site, PlaySugarHouse should be an option you consider before you play slots online.

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Support and Contact Information

Website Address
https://www.playsugarhouse.com/
Address
1001 N Delaware Ave
Philadelphia
PA 19125
USA