Chumba Screenshot 1
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Screenshots

  • Slot Game Providers and Software

    Being a social casino, Chumba Casino has a heavy emphasis on its slot games, with 58 titles that can be found on the desktop version of the product. As is the case with most social casinos, most the games and software are manufactured in-house, with Chumba’s Australia-based parent company, VGW Holdings being responsible for all of the technical aspects of the games.

  • Design & User Experience

    Chumba Casino is aesthetically pleasing and has the intuitive software to match, with hardly any buffering time between pages. At the home page, one of the scrolling images you will see are players holding big, real-money checks from sweepstakes, which is a nice extra to add to the site for new players to show that players are winning more than just virtual coins. Beyond this, there are other graphic ads for various games offered.

    At the top of the page, there are links to the home page, games, casino strategy, an about page, and a contact button, with the login/registration buttons adjacent to them.

    Going down the screen, there are additional text ads for 24/7 support and real money prizes, with the game types further down, including Blackjack, Slots and Video Poker.

    Once you click on the type of game you want to play, it will populate on screen with graphics attached. The entire site is super-condensed, allowing for ease of travel going from menu to menu.

    The main game menu is also polished, with the ability to switch between the two virtual currencies and see the different slots and how the jackpots continuously increase.

  • Chumba Casino's Mobile Experience

    Chumba is only available on desktop, mobile web browsers and through Facebook. Unfortunately there are no mobile apps for Chumba Casino at this time, but everything is more than accessible through the web browser. Fortunately, the mobile web browser version mimics the desktop version, so there is no learning curve going from platform to platform.

  • Slot Game Selection

    As previously mentioned, Chumba Casino offers 58 slot game titles, including classic, 5 Reels, 3D Video Slots, 1024 Way Slots, 243 Way Slots and Progressive Slots.

    The other unique aspect of all of the games being created in-house is that the games are unique to the casino itself and you more than likely won’t find them anywhere else.

  • Social Community at Chumba Casino

    Chumba Casino has a terrific social media presence, with footprints on Facebook, Twitter and Instagram. However, Facebook is by far the most involved, with over 658,000 likes and thousands of comments per post. Twitter has just under 4,000 followers, and Instagram just over 12,000.

    What makes Facebook that much more impressive is, as mentioned before, you can access the game directly through the social media platform.

  • Can Players Demo the Slot Games for Free?

    There doesn’t appear to be a way to demo the games for free prior to placing a wager, but the wagers are usually so small that the wager could be insignificant if you wanted to play with low stakes.

  • Purchase & Redemption Options

    Purchase Options

    • Visa/MasterCard
    • Skrill

    Redemption Options

    • Check by mail

    When referring to “purchase options” what this really means is ways to buy virtual currency using real money. On the game page, you can buy gold coins in increments of 250,000, 3 million, 25 million, 80 million and 500 million, accompanied by Sweeps Cash in the 5, 20, 50, 100 and 300 amounts, respectively.

    For redemption, players must submit a form of documentation to prove identity. After this step, Chumba Casino will send you a 10-digit PIN to your email. This is the PIN you must use for all future redemption. A redemption can take up to five days to process.

  • Exclusive Slot Bonuses and Promotions

    There are no promotions offered at Chumba Casino outside of the no deposit welcome offer. For new players, you will instantly get 2 million gold coins and 2 Bonus Sweeps Coins.

  • VIP & Loyalty Programs

    Chumba Casino does not offer any kind of VIP or Loyalty Program at this time. Adding one would be a nice touch, however, as it would give players even more of a reason to continue playing.

  • Customer Support & Security

    In addition to the contact form at the top of the page which brings you to an email form, Chumba Casino highly encourages utilizing its social media pages, such as Facebook, to access for customer support.

    In using the Facebook Messenger option, Chumba Casino was really responsive, returning our message in under 30 minutes time.

  • Responsible Gambling

    At the very bottom of the page, there is a link to the Responsible Social Gaming page at Chumba Casino.

    This section is extensive, with information on setting limits for yourself both monetarily and session time. Additionally, there are also ways to set self-exclusion limits on yourself or temporarily close your account.

    Lastly, there is a list of “symptoms” so you can administer yourself a self-assessment to see if you may have a gambling problem. You can always contact the organizations listed on this page as well who can offer professional assistance, or access a live chat option that is catered just for Responsible Gaming.

  • Conclusion

    There are some things Chumba Casino could add to make it more well-rounded (VIP Program, mobile app, a slightly better welcome offer), but Chumba Casino has the social aspect of the game down, which is what players playing this form of online casino entertainment look for. Overall, this is a top-level social casino, and the Facebook and social media numbers show that.

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Support and Contact Information

Email
[email protected]
Website Address
Address
5-7
Matilda Court
Giuseppe Cali’ Street
Ta’ Xbiex
XBX 1423 Malta